Privacy Policy
Effective June 1, 2026
Mybatana ("we", "us", "our") operates mybatana.com. This policy explains what information we collect, how we use it, and your choices.
Information we collect
- Order information: name, shipping address, email, and order details you provide at checkout.
- Payment information: processed securely by Stripe. We do not store your full card details on our servers.
- Email sign-ups: the email address you give us for our newsletter.
- Usage data: basic analytics and device/browser information.
How we use your information
- To process and ship your orders and send order/shipping notifications.
- To provide customer support (including via our live chat provider, Crisp).
- To send marketing emails if you've opted in (you can unsubscribe anytime).
Service providers
We share information only as needed with providers who help us run the store, including Stripe (payments), EasyPost / Canada Post (shipping & labels), Resend (email), Crisp (live chat), and Cloudflare (hosting). Each processes data under its own terms.
Cookies
We use essential cookies (for example, to remember your cart) and may use analytics cookies.
Your rights
You may request access to, correction of, or deletion of your personal information by emailing [email protected].
Contact
Questions about this policy? Email [email protected].