Returns & Refunds

100% No Risk, 90 Day Money Back Guarantee

Our 90-day Money Back Guarantee ensures that you can shop with confidence. If, for any reason, you are not completely satisfied with your product, you have 90 days from the day of receipt to return it for a full refund. To be eligible for a refund, please ensure that the item is in good condition , and it must be in its original packaging. To initiate a return, please contact us at [email protected]. All refunds will be processed through the original payment method used during checkout.

How do I Ship Back the Items?

Please email [email protected] and will provide a prepaid shipping label.

Faulty/Damaged/Wrong Products

In the event of receiving a faulty, damaged, or incorrect item, please notify us immediately at [email protected], along with your order number. We will gladly replace the defective item free of charge. Kindly include your order number in the email to facilitate the return process.

Cancellation after ordering

If you wish to cancel your order after payment has been processed, please contact us as soon as possible, preferably before the shipment is dispatched, which usually occurs within 1-2 business days. Once the order has been dispatched, cancellation will no longer be possible, and you will need to return the item to receive a refund.

Change of Mind / Exchanges

For change of mind or exchanges, please contact us at [email protected] within the 90-day money-back period. Please note that we do not accept returns for change of mind after the 90-day period has elapsed.

Never received

If your order tracking indicates that your shipment has been delivered, but you have not received it, please reach out to us within 1 week of the delivery date. We will investigate the situation and may issue a refund or replacement on a case-by-case basis.

How long will it take for my return to be processed?

Regarding return processing time, we aim to complete the process within two days of receiving the returned item. However, during periods of high demand, it may take a bit longer. Additionally, please allow three to seven business days for the refund to appear in your account, depending on your bank’s processing time.

Our Returns Address:

Please contact [email protected] for our returns address